News and reports

Healthwatch Barking & Dagenham has published a new Enter and View report following an unannounced visit to the Women's Outpatients Department at Queen's Hospital. The visit explored the experiences of women accessing both gynaecology and antenatal services, focusing on referrals, appointments, communication and the quality of care. During the visit, Healthwatch spoke to 28 women about their experiences.

Healthwatch Barking & Dagenham has published a new Enter and View report following an unannounced visit to the Gynaecology Department at King George's Hospital. The visit, conducted in December 2025, provided Healthwatch representatives with the opportunity to speak with women using the service, observe the environment, and gather feedback on their experiences with referrals, appointments, and the care they received.

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Healthwatch Barking and Dagenham has published a new report exploring how local residents access adult social care services, the barriers they face, and what improvements they would like to see.

Healthwatch Barking and Dagenham has published its latest Enter and View report following an unannounced visit to Barking Urgent Treatment Centre in April 2026.

A new report from Healthwatch Barking and Dagenham has found that residents who use the NHS Pharmacy First service are largely positive about their experiences, with many praising the speed, convenience, and quality of care received at local pharmacies.

A new report from Healthwatch Barking and Dagenham has uncovered the often unseen struggles of unpaid family carers, exposing a system where those providing essential care are themselves under immense strain. Titled “Supporting Those Who Care: Understanding the Role and Needs of Family Carers,” the report draws on the voices of 84 carers and delivers a stark message: caring is a full-time responsibility with profound emotional, financial, and physical consequences.

The Enter and View report, based on an unannounced visit carried out in February 2026, found that most patients rated their overall experience as “very good”, with particular praise for friendly reception staff, clear communication, comfortable waiting areas and timely appointments.

A report by Healthwatch Barking and Dagenham highlights patient experiences at Five Elms Medical Practice in Dagenham, showing generally positive feedback alongside some areas for improvement.

The Healthwatch Barking and Dagenham Annual Report 2024–2025 showcases our ongoing work to amplify community voices, influence health and social care services, and tackle health inequalities across the borough.

The Kallar Lodge Enter and View Report presents the findings of a Healthwatch Barking and Dagenham visit to Kallar Lodge, a residential dementia care home in Dagenham. The visit aimed to understand how well leisure, educational, and spiritual activities support residents' well-being and how much residents are involved in co-designing these offerings.

The Enter and View report by Healthwatch Barking and Dagenham details an unannounced visit to Alexander Court Care Home on 5 March 2025 to assess the quality of resident activities and spiritual inclusion.